July 27th 2020
At Lily, we always look to create efficiencies and tailor our solutions to help our customers work smarter, not harder. These are just some of the ways that we’ve tailored our solutions to the specific needs of accountancy firms. The “new normal” means people are now used to virtually speaking face to face. We provide accountancy firms with video conferencing software, wherever they are, on any device!
July 23rd 2020
iPECS2Teams have teamed with Microsoft Teams bringing the calls from iPECS Cloud to Microsoft Teams users. Adding voice and calls to Teams delivers improved user productivity and effectiveness of the Microsoft Teams platform. Businesses can say goodbye to the frustration of having two systems and say hello to iPECS2Teams on PC, Mac and mobile!
July 20th 2020
At Lily, we always look to create efficiencies and tailor our solutions to help our customers work smarter, not harder. These are just some of the ways that we’ve tailored our solutions to the specific needs of hotels & leisure facilities.
The “new normal” means some guests will need to attend events virtually. VoIP with video conferencing can enable your clients to communicate via video from your conference rooms, allowing you to have bigger events.
July 17th 2020
Due to the lack of demand, the energy market is currently experiencing record ten-year lows (non-commodities).
Energy is similar to mortgage rates, when interest rates are low you can make greater savings. Customers who have locked in their energy rates over the last few weeks have been achieving 5% annual savings! This is because oil contributes to the rate of our energy bills and as a result of the current climate prices have massively dipped.
July 11th 2020
It’s been a year since the launch of our Lily Performance Academy (LPA); our dedicated online platform which is there to support our employees learn about the business improving their knowledge and skill set. The platform is there to provide our team the means to be as successful as they want to be, it’s powered by the BKSM Personal Success Model.
July 6th 2020
At Lily, we always look to create efficiencies and tailor our solutions to help our customers work smarter, not harder. These are just some of the ways that we’ve tailored our solutions to the specific needs of healthcare.
The demand for health care is high, so that’s why having visibility of call statistics is crucial as it provides a wealth of knowledge.
July 1st 2020
Microsoft recently updated their Office 365 product to Microsoft 365, but why the name change?
Gone are the days that 365 is solely for Excel, PowerPoint, and Word; Microsoft wanted others to recognise this. The new Microsoft 365 is designed to allow your business to innovate and achieve more through their wide variety of cloud apps.
June 21st 2020
At Lily, we look to create efficiencies for schools and ensure our solutions ensure they work smarter, not harder! Our phone solutions integrate with SIMS which is used by most schools in the UK. The integration of our phone system with SIMS means when your phone rings, you can see the relevant pupil associated with the phone number and the parent or carer who is ringing...
June 18th 2020
Thermal imaging and fever screening can support businesses by providing a first line of defence against individuals infecting others with illnesses such as coronavirus. Implementing a thermal imaging camera will help to create a safe environment where employees and customers can feel more comfortable returning to work or to shop.
June 15th 2020
86% of people struggle to switch off from work according to a Microsoft study. That’s a worrying statistic and has come from employees nationally feeling like they are “always on” due to pressures and advancements in tech.
At Lily we believe small changes make a big difference, that’s why we focus on improving operations, creating efficiencies for businesses which in turn supports employees whilst increasing profit and revenue.
June 11th 2020
Millions of people are still working from home as lockdown continues in the UK, as the nature of their work means it’s not necessary for them to travel to their place of work.
Microsoft reported at the end of April that use of Microsoft Teams reached 75 million daily users. It’s great to hear so many businesses are using the collaboration tool to keep in touch, manage their team and share content.
June 8th 2020
FREE COST SAVING GUIDE - DOWNLOAD TODAY!
No one wants to spend more money than they need to, so that's why we have produced a business support document that's full of money saving tips to take the pressure off your finances whilst improving your operations and creating efficiencies.
May 27th 2020
Are you still using the simplest passwords that are easy to remember?
If so, you’re allowing yourself to become increasingly vulnerable to a cyber-attack. Nearly every website you visit insists you create an account and think of a strong password. It’s so easy to fall into the trap of using the same password every time or getting slightly creative and changing one of the characters.
May 22nd 2020
The government relaxed the lock down for Estate Agents last week allowing for viewings to be taken place. However, it’s important for agencies to be able to connect with all customers whether that’s virtual or in person.
We investigated what Estate Agents have learnt from Remote Working, here are our findings...
May 19th 2020
Saving your business money doesn’t have to mean reducing the quality of services and solutions you are currently using. Instead, check out these top tips from Lily on how to save money without affecting with your business.
These tried and tested tips can produce significant savings whist improving your technology.
May 13th 2020
At Lily we are always encouraging our teams to learn new skills and to grow themselves by expanding their knowledge. We have created a dedicated online platform called the Lily Performance Academy for our employees to learn about all areas of the business as well as improving their knowledge and skill set.
May 11th 2020
Boris Johnson addressed the country last night and set out a three-step plan to end lockdown on a long road to freedom.
The announcement has got everyone wondering what life after the coronavirus will look like.
May 8th 2020
Partnerships provide knowledge, growth and support and that’s why businesses should begin to focus their attention to them.
Within minutes your marketing agency can have experts in new fields, relationships you could only dream of and uncapped revenue potential.
May 7th 2020
Recently in the news it has been reported that oil prices went negative meaning they've had to pay firms to store it because of the lack of demand.
Oil contributes to the rate of our Energy bills and as a result fixed rates are the lowest they have been in 3 years!
May 4th 2020
Supporting charities has always been extremely important to Lily and fundraising days generally happen bi-monthly. Even in lockdown this wasn’t going to change! Several people in the business got to work and organised a Charity day with a twist – online activities only to stay within the stay at home guidelines.
Last Friday was Lily’s 1st virtual Charity day and we are very pleased to report that the day was a huge success, raising a massive £1,850 in total!
April 30th 2020
Video calls are now more important than ever, not only in business but in our private lives too. The value of video conferencing is not to be underestimated. It’s another way businesses can see each other without the need to travel. Here at Lily, we are supporting businesses in having better conversations with their teams, customers and suppliers within the Coronavirus lockdown by offering businesses 6 months free access to Microsoft Teams Business.
April 28th 2020
At Lily, we've been facing the same challenge as any other business during this difficult time and adapting to working from home. To help fellow businesses, we’ve written a list of things we have implemented to improve the remote working experience of all our staff. Let us know if you think we could add anything else to our list!
April 27th 2020
It’s great to see within this pandemic so many organisations working together to service the nation, the goal being to ensure everyone has the support and protection they need, such as PPE equipment, food and mental health support.
All of the above evidence that partnerships provide knowledge, growth and support and that’s why businesses should begin to focus their attention to them, because the opportunities can be endless.
April 22nd 2020
Now that people are spending more time than ever at home on their devices, security vulnerabilities are becoming a heightened threat. Many people have been signing up to new apps which open up the door to people’s data, without much in the way of security provided through their home WiFi. Businesses are able to protect personal data relating to their employees passwords whilst in the office, but what about now everyone is at home?
April 20th 2020
It was announced last Thursday that the Coronavirus lockdown will continue for another three weeks. Yes – that’s another three weeks of sharing the Wi-Fi with the family!
If your connection is frustratingly slow and you have tested it to its limit, try these tricks to boost your broadband speed.
April 17th 2020
No one wants to spend more money than they need to, so that's why we have produced a COVID-19 support document. It's full of money saving tips to take the pressure off your finances whilst improving your operations and creating efficiencies. As an extra arm of support during this difficult time, we're offering a full day free of charge consultancy. This will be a full analysis of all your current services to identify areas where savings can be achieved.
April 15th 2020
In this video, the 4-star luxury estate, Weetwood Hall, described how they moved their phone systems to Lily, upgrading from outdated ISDN to new SIP technology in order to improve efficiencies and save money. Once Weetwood Hall realised what they could achieve with Lily, they have started moving more and more of their infrastructure over.
April 3rd 2020
We are all spending more time online due to the lockdown. For that reason, we have created a series of tips on how to stay safe online. Just because you are at home doesn't mean you are safe; be vigilant and aware online. If you're worried that your details might have been compromised, contact us for a free audit of the dark web to find your stolen passwords.
April 1st 2020
To get started remote working efficiently, having the right tools is essential. Check out our list of some of the most important systems you'll need to beat the remote working puzzle. you want to know more, check out our 5 useful tips for effective home working blog for how to stay focussed and motivated when you're at home.
March 31st 2020
During these unprecedented times, we wanted to ensure our customers, suppliers and partners, that Lily continues to operate as usual, with the slight amendment of remote working for the majority of our team.
March 30th 2020
Due to the latest coronavirus pandemic, most people are now working from home. As for many, workers, this is a new experience, we would like to share 5 useful tips for effective home working to help you get the most out of your day.
March 27th 2020
On Sunday 29th March 2020, the clocks will go forward and you will need to make necessary updates to your business phone systems to keep the time relevant and up to date. Please see below our user guides for making the required changes based on your system type. The good news is, if your phone system is cloud based, then you don't need to make a change! The time will update automatically.
March 26th 2020
During the COVID-19 pandemic, we will be bringing you up to date information affecting the comms industry to keep our clients informed. Please see below for the latest update regarding BT Openreach services. In line with the Government advice on social interaction and movement, Openreach will be restricting engineer visits, effectively limiting service delivery to self-installs until 1st June at the earliest.
March 23rd 2020
2020’s the year, and full fibre is here! As a partner of Cityfibre, we are committed to helping them with their pledge to transform the UK’s digital infrastructure.
With more and more businesses moving to cloud communications, implementing remote working solutions and handling more data then ever before, it is time to move to full fibre.
March 11th 2020
Recent research by Censuswide shows that 25% of businesses in the UK are still unaware of the ISDN switch off that is coming in 2025. BT are set to switch off ISDN and PSTN by 2025 and are going to move their whole network over to SIP. The current ISDN setup is deemed as outdated and in need of newer technology, just as analogue TV was switched off several years ago.
March 9th 2020
Our partner programme empowers other business providers to take advantage of our award-winning portfolio of comms and IT solutions. Whether you already provide similar services and want to expand your offering, or you’re looking to add another revenue stream to your business, then speak to Lily today.
March 5th 2020
Serious strategy planning has started as we have been informed that we should be braced for an increase. All employers should be ready to implement strategies to protect their workforce from COVID-19 whilst ensuring continuity of operations. During an outbreak, all sick employees should stay home and away from the workplace.
February 24th 2020
The recent storms that have struck the UK goes to show just how devastating the natural weather can be. No matter the circumstances, your business has to be able to keep running and communicate effectively with your customers. Has your business been affected by a disaster that you had no control over?
February 22nd 2020
We have been delighted to sponsor James Bennewith known to many as ‘Diags’ from The Only Way is Essex. James is a customer of ours, so we wanted to support his journey in helping children who are in crisis in Uganda by donating £500. Our donation will go towards building materials and local tradesmen.
February 20th 2020
Last night Lily celebrated at The Sunday Times awards dinner for being recognised in the Best 100 Small Companies To Work For 2020 with a rank of 26th out of 100! This competitive list spotlights the highest best companies index scores. We recently received our Best Companies 3 star accreditation and couldn't be prouder of achieving position 26 out of so many amazing companies.
February 17th 2020
If you significantly increase the amount of power you draw from the grid, you should always make sure your kVA allowance has been arranged in advance with your network operator, or you more than likely will be charged excess capacity charges by your distribution network operators. Find out more about our free audit.
February 10th 2020
Digital Transformation results in changes to business operations, proposition delivery and value to clients. In order to get ahead of your competition, you need to adopt a digital transformation strategy. For more information, download our FREE digital transformation whitepaper today. Click on the link below to download.
February 6th 2020
January 31st 2020
Estate agencies rely on the power of communication to operate their business and deliver great customer service. Having a powerful business phone system that can work across several sites is a great benefit to leading Northern estate agency, Whitegates.
January 14th 2020
As of today, on January 14th 2020, Microsoft will stop support for Windows 7. Put simply, your Windows 7 devices will stop getting important security updates that can put your business at risk of cybersecurity threats. Not only are you more susceptible to cybercrime, but you are also putting your customers data at risk, causing GDPR concerns.
November 20th 2019
Lily is celebrating this week as we have been accredited 3 stars from Best Companies! We have upgraded as last year we were awarded 2 stars so we're really proud of the achievement and it's the highest accolade we could be awarded by Best Companies.
November 14th 2019
To celebrate our company growth, this year we took our 'Succeeders' on a once in a lifetime trip to the home of Game of Thrones - Croatia! A fantastic time was had by all with great food, sunsets, sightseeing, quad biking and more. See a round up of our photos below to see what a great time the team had in Croatia 2019.
September 27th 2019
Lily is celebrating ten years in business and we made sure to celebrate in style with #lilyfest2019. A festival to celebrate all our achievements over the past 10 years with our friends and family. There was non-stop entertainment; with a hog roast, BBQ, firebreathers, a human buzz wire, coconut shy and circus performers, which all made for a fun packed day!
May 23rd 2019
Upgrading your communications is a big change for a lot of businesses. You may have gotten used to your current phone system, but what if you could do better? Here are the top reasons to upgrade your communications.
The number one reason you should upgrade your communications is cost-saving. Everyone wants to save money, especially when it comes to their communications which are not only essential but can also be expensive.
April 30th 2019
New research by global insurer, Hiscox, found that 55% of businesses have suffered a cyber-attack already in 2019, a jump up from 40% in the previous year. As part of their research, Hiscox surveyed more than 5,400 small, medium and large businesses across seven countries, including the UK, Germany, the US, Belgium, France, the Netherlands and Spain.
April 11th 2019
UC&C stands for Unified Communications and Collaboration. Unified Communications is a term that has been used for some time to describe the integration of communication services into one central platform. This means all your voice & telephony systems can integrate with mobile, instant messaging, presence, audio, video, web conferencing and more.
April 11th 2019
Most applications and software have an end of life date, where developers will stop supporting products with updates. This is quite problematic for businesses who rely on these systems to run their business. Out-of-date systems can cause problems when used in collaboration with newer, up-to-date systems and are more vulnerable to cyber security threats.
April 3rd 2019
Across the UK, thousands of businesses are ready to unlock their potential. We sit on the brink of a digital revolution but outdated infrastructure is holding us back more than many businesses realise. Companies the length and breadth of the UK, in every sector, are in urgent need of digital connectivity that is truly fit for purpose.
March 29th 2019
In 2019, Sonicwall launched their annual Cyber Threat report, which collects data across over 1 million sensors and more than 215 countries to put together a comprehensive analysis of the current cyber threat landscape.
March 20th 2019
Imagine this, it’s 2019 and your customers are just one click away from you. Sounds too good to be true, right? Except you’re wrong, because technology today has placed the power into consumers hands to have everything they need at just one click. Technology has evolved to give consumers what they want, when they want it and – perhaps most importantly – at the speed at which they want it.
January 9th 2019
According to Statista, the number of worldwide mobile phone users is expected to pass 5 Billion by 2019 this year. There always seems to be year-on-year growth because smartphones are constantly evolving. There is already a clear difference in not only looks, but also power under the hood. So, what can we expect to see in 2019?