Hosted VoIP Phone Systems

The business phone system landscape has changed forever, and is no longer confined to a single location or handset

Get a Quote

Enter your contact details below and a member of our team will be in touch shortly.

At Lily, we recognise that business operations are no longer confined to a desk or the traditional 9-5.

The business phone system landscape has changed immensely over the past decade. For starters, new software-based communications solutions don’t need dedicated hardware in the server room or IT office anymore, because the entire system runs in the cloud.

In many instances, hard phones such as your desk phone are not even required. New phone solutions often include a soft phone or client that runs on many different devices, such as your PC, tablet or smartphone. Additionally, modern phone solutions no longer offer just ‘voice’. They have transformed to offer a range of Unified Communications (UC) capabilities such as instant messaging, presence, video calling, collaboration tools and mobility solutions, all designed to keep your business at maximum productivity.

If you need a business communication system that can be as mobile as you are. Whether you work in an office, at home or on the road, you can have a seamless experience with Lily Cloud. Not only can a hosted VoIP business phone system transform the way you operate as a business, but it can also save you money. Hosted phone systems take advantage of VoIP technology which can deliver high-quality calls, whilst also saving between 30% to 60% on your monthly line rental when switching from on-premise solutions using older ISDN or Analogue lines.

Not only does a Lily Cloud hosted VoIP business phone system come with a range of features, but your business will also benefit from the following:

  • Boost employee productivity

  • Enhanced connectivity

  • Increase efficiencies across your workforce

  • Cost savings of between 30-60%

  • Improve customer service – never miss a call again

  • Future-proofed infrastructure

Managed IT

The Lily Cloud VoIP phone system is tailored to deliver reliable and simple communications from our highly secure and resilient data centres. By allowing Lily to manage the phone system, it means you have the support of our large infrastructure and technical team to ensure the system operates properly and any issues are dealt with immediately and effectively.

Lily Cloud is designed to scale, so it suits all sizes of business, whether you have a single home office or multiple locations around the globe. With on-demand features and same-day provisioning, you can add or remove users quickly and easily. With our advanced feature packs, you can completely tailor the user experience and provide a call centre solution, reception console and much more, with just a click.

The features of Lily Cloud

Lily Cloud is our fully hosted VoIP phone system, bringing you all the features that you know and love from an on-premise phone system, delivered through the cloud. The benefits of a cloud delivered service mean you not only get a range of great features on your handset, but you also have access to these features on a web portal and mobile applications meaning that you can access all your communications tools on the go.

Easy configuration

Simple management that can change along with your organisation’s needs

Flexible working

Access via handset, web, soft phone or mobile application

High availability

The system can function almost anywhere with a broadband connection


Direct your calls to the right place

Call recording

Protect your business with recording of all calls

Personalised messages

Add company related messages and custom on hold music

Collaborate. A Unified Comms Solution.

The Collaborate platform is a brand-new Unified Communications platform that will suit businesses of all sizes who need to collaborate on a regular basis.

Collaborate integrates seamlessly with existing Lily Cloud phone systems, or alternatively offers the perfect package for organisations looking for a new communications platform. Collaborate is suitable for any sized business looking to improve productivity, increase collaborative team working, attract more diverse talent and speed up business decisions.

Collaborate is a one stop solution that integrates into your business systems to provide voice calls, video conferencing, instant messaging, file sharing and more, all in one place. If you rely on effective communication to run your business, then Collaborate is the unified comms solution for you.

Managed IT


  • Audio conferencing
  • Web collaboration
  • Video conferencing
  • Instant messaging
  • Outlook integration
  • Presence
  • Hosted PBX features

We offer a free, no obligation quote, tailor made by our friendly team of advisors. Contact us today on 0343 507 1111.

We partner with some of the world's leading technology brands

Why Choose Lily?

  • Multi Award-Winning Business
  • 86% of our customers have saved money
  • We work with leading technology partners for the most innovative comms and IT solutions
  • Tailored services unique to your business
  • Consolidate your bills & services with one trusted provider
  • Account manager support
  • 24/7 support options
Leeds Office

Connect House, Unit A, Millshaw Business Park, Global Avenue, Leeds LS11 8PR

0343 507 1111

ScoTland Office

Unit 2c, Laurieston Industrial Estate, Old Redding Rd, Laurieston, Falkirk FK2 9JU

0343 507 1111