May 22nd 2020


The government relaxed the lock down for Estate Agents last week allowing for viewings to be taken place. However, it’s important for agencies to be able to connect with all customers whether that’s virtual or in person.

We investigated what Estate Agents have learnt from Remote Working, here are our findings:

  • Virtual viewings have taken off! Virtual property tours have become the new norm for viewers looking for their next home. Video conferences allow potential buyers to view properties and ask live questions to the estate agent and the vendors. This is something that agencies need to continue in order to maximise property sales.  
  • Face to face conversations are so much better! It's so easy to pick up the phone and call someone but it's much more personal to speak face to face. Social distancing should still be adhered so keep the video calls going. Why? Conversations flow better and it helps build rapport with your clients.

We hope if you’re an estate agent you are ready to embrace the new world and adapt to your day-to-day.

You may have found you didn’t have the correct technology setup to fully support your business whilst remote working. At Lily we can help; it’s never too late to innovate, let us support your branch in opening or working from home.

At Lily we are supporting Estate Agents by giving them TWO MONTHS FREE ACCESS TO COLLABORATE*, a software which supports the new trends.

Collaborate is a Unified Comms Solution that integrates into your business systems to provide voice calls, video conferencing, instant messaging, file sharing and more, all in one place.

We are here to help future proof your branch and support improving your day to day operations within this crucial period. Contact us to discuss your solutions or for a demonstration of Collaborate.

For more information about how we can help estate agents improve their communications, please watch our case study with Whitegates below. 

*T&C’s apply.

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