Our Ericsson-LG iPECS range is ideal for meeting the comms demands of busy retailers.
You’ll find this system covers the requirements of small to large retail businesses, with a range of platforms that can scale to meet the needs of between 2 – 2000 users. Each platform utilises the same core features and software ensuring the UK Retail Industry can benefit from the full power of iPECS phone systems.
Delivering efficiencies and increased communications productivity, iPECS has the power to boost your customer service and experience.
Large organisations rely heavily on their communications infrastructure. If your business has 250+ employees, you need to ensure you are maximising your employees’ time and ability to deliver.
Our solutions help businesses with 250 users or more to increase efficiency, improve operations and monitor staff performance across all departments with call related KPIs. Our partnership with Ericsson-LG means that we can bring you cutting-edge technology superior to others in the market, at a cost that is ultra-competitive.
Introducing the iPECS UCP – Ericsson-LG’s Unified Communications Platform
With support for 2-3500+ users, the iPECS UCP is the ultimate unified communications platform. The iPECS UCP combines voice, video and data into one simple system. Allowing for voice, video, conferencing calling, visual voicemails and instant messaging all on just one platform.
Provide your team with the tools and features to strengthen your business’s internal communication and provide reliable and unmatched customer service to your clients.
The iPECS UCP can connect multiple sites together and allow them all to run of just one centralised system, significantly cutting costs and allowing for an uncompromised multi-site integration experience.
SEAMLESS SCALABILITY & MULTI-SITE INTEGRATION
As your business grows, so can the iPECS UCP. When requested we can increase the number of users
OUTLOOK & STANDARD APP INTEGRATION
The iPECS UCP can integrate with standard office applications, such as Microsoft Lync and Outlook, allowing you to schedule, call contacts, click to call and more. Integrate your communications system with your business processes.
Users of the iPECS UCP can access the full power of the desktop-based client on their smartphones or tablets, regardless of location using Wi-Fi or data.
Users can also answer calls made to their office phones on the go using mobile extension, built right in to the UCP.