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Retail Phone Systems

The Ericsson-LG iPECS range from Lily Comms covers the requirements of small to large retail businesses, with a range of platforms that can scale to meet the needs of between 2 – 2000 users. Each platform utilises the same core features and software ensuring the UK Retail Industry can benefit from the power of iPECS Retail Phone Systems.

Retail Phone Systems

iPECS delivers simple and reliable telephony, with a feature set that empowers retailers to increase customer satisfaction, save money, drive productivity and increase loyalty. With a range of embedded features that help your business excel and the flexibility to meet the needs of office, sales floor or mobile users, iPECS is Your Communications Solution.

Retail Phone Systems and Communications Solutions

Simple, flexible, mobile communications

  • Intuitive interface helping users across the business to quickly grasp the benefits of iPECS technology.
  • Ensure your sales team are always available by providing access to office communications over any device, desk phone, hotdesk, smartphone, laptop, DECT or WiFi

Improved Internal Communication

  • Voice mailbox for every sales person
  • Hotdesking allows staff to log in to their personal settings at any desk across the branch
  • Use multi-party conferencing and collaboration tools to quickly disseminate news and share ideas across your office or between branches.

Cost efficient communication

  • Comes packed with features – including auto-attendant, voicemail to email and smartphone integration – without the need for expensive licence options
  • Reduce overheads by managing departments such as IT and Call Centres in one central location.
  • Video conferencing reduces travel time and expense between branches

Supporting connected business and sites

  • Cost effective deployment to multiple nationwide locations.
  • Specialist features deliver a tailored solution for every user, from Managing Director to Call Centre.
  • Simple site to site communication as if you are in the same building.

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10 Reasons to Choose Us

  • Proven to save you money
  • Leading edge technology
  • Multi-award winning
  • Tailored solutions
  • Personal Account Manager
  • The friendly expert
  • Everything under one roof
  • Over 2500 happy clients
  • 24/7 support available
  • Your custom supports charity

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What Our Clients Say

"The last 8 years have been very enjoyable working with Lily, and I hope there’s more to come."

Steve Pryor-Jones, Shanks Waste Management

"Lily Comms cannot be praised highly enough for their commitment to getting the job done to the highest possible standard."

Sally Reed, Northgate Business Centre

"From initial consultation to on-going support, Lily Comms have been exceptional."

Karen Wood, Absolute Care & Support

"They have been reliable, honest and straightforward from start to finish."

Madeleine Marston, Horsepower International

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