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Healthcare – Hospital Phone Systems

The Ericsson-LG iPECS range from Lily Comms covers the requirements of small to large hospital and healthcare facilities, with a range of platforms that can scale to meet the needs of up to 2000 users. Each platform utilises the same core features and software, ensuring the UK healthcare sector can benefit from the power of iPECS Hospital Phone Systems.

Hospital Phone Systems

iPECS delivers simple and reliable telephony with a feature set that empowers healthcare facilities to save money, drive productivity and increase patient care and satisfaction. With a range of embedded features that help your team to excel and the flexibility to meet the needs of office, ward or mobile users. It’s no surprise that 30 NHS Sites have trusted us to provide them with our communications solutions.

Hospital Phone Systems & Communications Solutions

Simple, Flexible and Mobile Communications

  • Intuitive interface helps users across the practice to quickly grasp the benefits of iPECS technology
  • Ensure your team are flexible and are always available to patients and colleagues, by providing access to practice communications over any device, desk phone, hotdesk, smartphone, laptop, DECT or WiFi.

Supporting the connected practice and sites

  • Cost effective deployment to multiple locations nationwide
  • Specialist features deliver a tailored solution for every user, from Consultant to Receptionist
  • Simple site-to-site communication, as if you are all on one system

Improve patient communication and satisfaction

  • See call statistics in real time, including how many patients are in the queue and how long they have been waiting for
  • Easily and automatically set attendant messages such as repeat prescription information
  • Play information such as screening days, opening hours and out of hours services to patients when dialling the practice number

Cost-efficient communications

  • iPECS Hospital Phone Systems come packed with features – including auto-attendant, voicemail to email and smartphone integration – without the need for expensive licence options
  • Reduce overheads by managing departments such as IT and Call Centres in one central location
  • The lowest energy consumption of any telephone system enables you to reduce costs

Click on the brochure image below to find out more information about the iPECS communication solutions and phone systems for Hospitals and those in the Healthcare industry.

Patient Connect

Patient Connect is a fully integrated communications solution for EMIS users. With approved EMIS integration, Patient Connect is the ultimate management solution for Hospitals and those in the Healthcare Industry using EMIS. Through Patient Connect, EMIS users can improve communication performance, save time & money, resolve disputes faster and more.

Key Features

  • Call Recording – Calls are recorded and can be searched for and played through an easy-to-use web interface.
  • Popup Screen -When you receive a call, a popup screen will pop up before the call is answered, detailing useful information such as the phone number, the customer name, address book and EMIS information. Know who is calling you before even saying hello.
  • Display Dashboard -During a Call, a dashboard of EMIS information, bespoke notes and Contact History of communication history with the surgery of the caller is displayed. You can speed up queries of the caller and keep calls short

More Features

  • SMS Facility – Provide individual one-to-one messages
  • Mobile Number Verification – See if Mobile Numbers are active
  • Personal Address Book
  • Personal Call History
  • The lowest energy consumption of any telephone system enables you to reduce costs
  • & More

Click on the brochure image below to find out more about Patient Connect.

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