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Latest News

The Future of Business Communications

The future can be something to look forward to or something to fear. Fortunately, with technology, the future usually results in cooler and more advanced tech coming into the scene. But, what comes next and how big of a dent would it put on business communications as we know it?

Voice Telephony

We’ve come a...

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Click to Dial and CRM Integration Software

What is PHONE-LiNK?

PHONE-LiNK is an application for Windows and Mac clients that allows users to control their iPECS Phone System on their desktop. PHONE-LiNK upgrades your communications by providing you full call control and additional tools to further improve communications and provide greater customer...

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Hotel Wifi as a Marketing Tool

Hotel Wifi may just seem like, well...Wifi. But how would you feel if I told you that you can use your Hotel's Guest Wifi as a marketing cannon, building your social media presence and your mailing list, whilst also providing a fast and secure Guest WiFi that your customers can use for free?

SO WiFi - Hotel WiFi &...

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Does your business need a Leased Line?

Leased Lines are something you might hear about quite a lot when looking for a communications solution for your business. But, what are they and does your business need one? Let's find out.

What is a dedicated/leased line?

A leased line (aka dedicated line) is a private dedicated line that carries super fast data...

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Simple SEO for Small UK Businesses

SEO can put your small business on the online map, the most popular advertising platform. Here are 3 simple SEO fixes you can do right now by yourself to boost your page ranking.

Simple SEO for Small UK Businesses

Improving Page Speed

Improving Page Speed will not only boost...

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Top 5 Threats to your Business Phone System #bizfit

Overview

Your communications system cost a pretty penny so you'll want to know how to protect it and keep it pretty. Here are the greatest threats to your business phone system and how to prevent them.

Security Breach

VoIP is a relatively new technology and high-level security...

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Phone System Jargon, Explained | Part 1

Basic Phone System Jargon with Not So Basic Answers

Ever wondered what an ISDN line is, or what PBX means? Well, I did and researching for the answers was littered with pestering technical talk that I didn't understand. I wasn't getting a clear answer. On this post, you will find clear-cut answers to phone system...

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CRM – The Marketing Power Tool #bizfit

What is a CRM system?

A CRM (Customer Relationship Management) System is a large database of customer information, stored in one place. A CRM System comes with a lot of features that overall aim to improve your relationship with your customers. One feature, for example, is the ability to archive customer...

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The Best Unified Communications Applications #bizfit

What is Unified Communications?

Unified Communications is the integration of real-time communications, such as videoconferencing and instant messaging, to non-real-time communications like email, and to conventional business processes. Here are a few of the very best Unified Communications Applications available...

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Visitor Marketing – The Next Big Marketing Strategy? #bizfit

What is Visitor Marketing?

Visitor Marketing is a somewhat new concept in which you target physical customers to advertise your business, or to encourage them to come back. Using tools and methods, you can sway visitors to like your business on Social Media for access to free Guest WiFi or a...

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BYOD in the workplace – Benefits & Disadvantages #bizfit

What is BYOD?

BYOD stands for 'Bring your own device', which is the action in which employees bring their own devices for use in the workplace. Workers can use their own devices, such as mobile phones and laptops to access company information and applications. In this blog article, I will go...

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Cloud or Cupboard Phone System – What’s best for business? #bizfit

Overview

You have just decided that you want to buy, or upgrade to a new phone system. However, you have been deluged with terminology, 'Cloud-Based' and 'Cupboard'. What do those terms mean and why should you pick one over the other? You will find the answers here, but it is up to you to make the final decision....

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The Future is Here for Business Mobile #bizfit

Overview

It wasn’t long ago that mobiles were, barely mobile and were strictly communication devices. In 2011 there were 21.6 million smartphone users in the UK and it's estimated to jump to 46.4 million by 2018. That's more than 70% of the projected UK population then. Mobile technology has advanced...

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5 Reasons why you need SEO in your marketing tool belt #bizfit

First of all, what is SEO?

Search Engine Optimisation is the process of affecting the visibility of your website on a search engine’s result page. Trying to make your website rank higher than others when something is searched for. This article is targeted at beginners new to the...

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Are You Our Next Sales Superstar? – We’re Hiring!

Good people are hard to find. At Lily Comms when we do find them, we provide them with the opportunity to carve out a successful career, supporting them as they develop and grow. We believe our employees are our greatest asset. We are constantly looking for talented people to join our expanding team. We’re now on the search for our next...

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“It can do what?!” – 9 Features of Leading Edge Phone Systems

It’s quite astounding how rapidly business communications are moving forward. In just the past couple of years technology has developed so much that a phone system has now become a unified communications platform that is full of standard features that just a few years ago were either not available or businesses had to pay for them separately. If...

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Super SIP is here! 7 Reasons To Switch Your Business Lines to SIP

Did you know that BT is set to switch off the ISDN network by the latest 2025? There is now a new and improved alternative to ISDN. SIP is here to help future proof your business and save you a significant amount of money on your existing line rental and call costs. “What is SIP?” SIP trunks (the equivalent of lines) are...

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Missed calls costs a UK SME £1,200 -Save using Call Reporting

UK SMEs are losing £90m per year in revenue through missed calls. That equates to £1,200 per missed call. The biggest losers are those with 20-49 employees, letting a massive £36m slip through the net per year. 85% of customers will not call back. They will just go to the next option – your competitor. Crazy right? Especially when there is...

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Lily Comms Launch Strategy for Success

As part of their continued growth plans, Yorkshire based reseller Lily Comms have launched their Strategy for Success (S4S) to employees, stakeholders, clients and suppliers. Over sixty people gathered at the Lily Comms office to see the ambitious future plans presented by the Senior Leadership Team. The Strategy for Success is designed to help...

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Newly Launched Leadership Programme – The Winning Formula

Lily Comms have followed up their recent financial and awards circuit successes with the launch of their Leadership Development Programme delivered in association with The Winning Formula. Created by award winning business guru and author, John Stein, The Winning Formula is an inspirational and powerful performance framework designed to support...

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Lily Comms scoops brace at Pragma Awards

As always the Pragma Conference was a fantastic opportunity to learn about future plans and product developments, discuss business and ideas with other resellers and to celebrate our mutual successes throughout the year. The official launch of iPECS Cloud was a particular highlight. A feature rich set of applications combined with a user-friendly...

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Lily Comms win international award for third year in a row

Lily Comms have been honoured by Ericsson-LG at their recent Global Partner Conference in Shanghai, China. For the third year in a row the company were presented with the Best Partner of the Year Award for a combination of exceptional performance, growth and capability demonstrated by Lily Comms throughout the year. It caps a highly successful...

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